At Adagio, it is our goal to fulfill all requests for treatment. Please arrive at least fifteen to twenty minutes early to allow ample time to change into a robe, enjoy a beverage and relax before meeting your therapist or aesthetician. Please feel free to relax after your treatments as well. A credit card is required to secure a reservation for any treatment.
Although we do not schedule appointments back to back in order to allow for relaxation time, arriving late for your appointment may shorten the time of your treatment if it interferes with another guest’s time. Full value of your treatment will be applied.
We require a twenty four hour notice for cancellations or appointment changes for all 60, 90 and 120 minute treatments. Parties of three or more require a seventy two hour notice. Cancellations received with less than the required notice will incur a 50% fee on your credit card. Failure to cancel an appointment (no show) or cancellation within sixty minutes of your scheduled appointment time will result in a 100% charge to your credit card on file. Please remember to call us if you need to change or cancel your appointment to prevent this fee.
We know everyone's here to get their zen on, so please remember to speak softly and keep your phone on vibrate.Of course, if you're here with a party, we've closed the spa for you, so make as much noise as you'd like. And yes...we're happy to take pictures of your whole group for you! (Aretha Franklin-1967)
We accept cash, American Express, Discover, Mastercard and Visa as well as SpaFinder and SpaWeek cards. Sorry, we don't accept personal checks.
Please be responsible for your valuables. Adagio is not responsible for any personal items lost or left behind, although we will keep any items found indefinitely.
You may opt to leave gratuities for the fabulous massage, scrub or facial you've just received. The recommended range is between 15% and 20% of the retail price, but of course, the amount given is totally up to you. Gratuities are always appreciated and can be paid by cash, credit card or Adagio gift certificate.